V4 does not accept returns for refunds, credits, or exchanges at this time. All sales are final.
If you have been in contact with us in regards to having a return/exchange approved, it is mandatory that you include proof of contact with our company in your return shipment. Please note, all returns must be included in original packaging accompanied by a copy of the order invoice. Any approved returns will be subject to a $5.00 restocking fee per package. We cannot approve any returns/exchanges over 30 days old, no exceptions.
We will not accept any packages sent without authorization, any shipments received that have not been authorized will be refused/shipped back.
Please make sure that you have carefully reviewed your order prior to finalizing your purchase.
The Personal Information We Gather:
V4 Collects any personal information regarding a specific person. This information includes, but is not limited to name, address, telephone number, email address, birth date, information about the person’s activities and purchases. This also includes sensitive information, such as your credit card number.
At V4 We collect and store your personal and transactional information in our customer database. This information is used to process your transactions, and cater to your customer service requests. You may also receive both printed and electronic communications from us about new products, discounts, and special promotions.
V4Clothing.com respects our customers account information as private and confidential information and will never share this with any outside afflictions or individuals.
Shipping and Delivery:
All domestic and Canada orders are shipped via USPS Ground flat rate. Rates are calculated through UPS calculator. International customers are responsible for custom duties and/or brokerage fees in addition to shipping cost assessed during checkout.
Please allow 3 business days for order processing and payment verification, and an additional 7-10 business days for delivery.
International Shipping Policies:
Please note that international rates apply to locations outside the 48 states such as Hawaii, Alaska and Puerto Rico. Your shipping charge and service will vary based on package weight and country of destination. All packages shipping internationally cannot exceed 4lbs.
Please allow 10-25 business days for orders shipping internationally to be delivered.